FREQUENTLY ASKED QUESTIONS
Welcome to www.borderlessboard.com (hereinafter referred to as the “Website”). To ensure that you have a good experience when using our services, the following are our rules and terms for frequently asked questions.
- Order Inquiries
If you have any questions about your order, including order status, processing time or payment issues, please contact our customer service team by emailing finewing@borderlessboard.com. Please include your order number in the email so that we can serve you more quickly. - Product Information
We strive to ensure that all product information, including descriptions, images and prices, is accurate. However, sometimes information errors may occur. In this case, we will use the latest product information as the basis and notify you promptly. - Returns and Exchanges
If you are not satisfied with the magnetic whiteboard stickers you purchased, please refer to our Return and Exchange Policy. You can request a return or exchange within 30 days of receiving the product. All returned items must be in unused condition and in the original packaging. - After-sales Service
Our customer service team is always here to support you. If you encounter any problems when using our products, please contact customer service at finewing@borderlessboard.com and we will provide a solution as soon as possible. - Product Quality
Our magnetic whiteboard stickers are strictly quality controlled to ensure their durability and safety during use. If the goods you received have quality problems, please contact us within 7 days of receipt and we will arrange a return or replacement. - Privacy Protection
We respect your privacy and are committed to protecting the personal information you provide on this website. Please review our Privacy Policy to understand how we collect, use and protect your information. - Legal Liability
www.borderlessboard.com is not responsible for any direct or indirect loss or damage caused by the use of this website or products. Please read the relevant instructions and terms of use carefully before using the products. - Contact Information
If you have more questions or need further assistance, please feel free to contact us by email at finewing@borderlessboard.com. We will serve you wholeheartedly.
Thank you for choosing www.borderlessboard.com! We look forward to providing you with quality products and services. If you have any other questions, please feel free to contact us.